Client case studies
Roadmap and redesign of the customer journey
New distribution concepts
Accélération digitale
Which experiences should be offered in store and how to link this with digital?
Which value proposition is in line with my positioning?
Which opportunities, challenges and processes will allow the development of my concepts?
What are we talking about?
Physical distribution networks are key assets, allowing to compete with rising pure players. However, this physical space should be one of experience and differentiation, with a strong identity matching target customer expectations and entirely connected with the sales points and digital channel of the brand.
Our field of actions
- Accelerating one’s expansion
- Optimising one’s assets
- Conquering new customers
Key expert
What are the challenges?
Reviewing performance network and analysis of customer expectations
Defining models and their operationalisation
Building a business plan and roadmap to support the implementation process